Major Outlook and Teams Outage Nears Resolution #

A significant outage affected Outlook and Teams, leading to a day of technical disruption. At its peak, over 5,000 user-reported problems were noted, highlighting the issue’s widespread impact.

The company reported partial recovery by Monday afternoon after deploying a fix, which reduced outage reports. By 7:30 p.m. ET, the resolution was expected within three hours. “We’ve started to deploy a fix which is currently progressing through the affected environment. While this progresses, we’re beginning manual restarts on a subset of machines that are in an unhealthy state,” was stated earlier.

At midday, the fix reportedly reached about 98% of the affected areas, yet user reports persisted. Updates may take time to fully manifest in customer systems. However, it was acknowledged that restarts progressed slower than anticipated for many affected users, with no estimated fix time provided at 2 p.m. ET, indicating ongoing delays in recovery.

The outage interrupted many office operations, though some users saw it as a welcome break ahead of the Thanksgiving holiday weekend. While tech outages have created global challenges this year, this incident’s impact was not as extensive compared to others, such as the unprecedented software issue that disrupted various critical sectors worldwide this summer.